February 2024 - Introducing Copilot (formerly Bing Chat Enterprise)
Copilot (formerly Bing Chat Enterprise), powered by Microsoft, is an AI chat like ChatGPT. It is now available to all members of the Humber community, including staff, faculty, and students. Find more about it at its.humber.ca/services/services-employees/copilot-formerly-bing-chat-enterprise.
April 2023 - ITCS YouTube
Check out our brand new ITCS Youtube Page for tips tricks and tutorials on the various services we offer to the Humber community.
April 2023 - PAM is coming May 1
PAM (Permission Access Management) will be mandatory starting on May 1st. Learn more about PAM at its.humber.ca/pam.
November 2022 - Self-Service Password Reset & Multi-Factor Authentication
Self-Service Password Resets have been available for a while, but students now have the ability to sign up to Multi-factor Authentication. Learn more on our webpage dedicated to MFA.
September 2022 - Welcome Back!
ON-site IT support is available from 7:30 am - 7:30 pm Monday to Friday at both Tech Zones! H109 at the North and A212 at the Lakeshore campus. Phone and Chat support is available 24/7/365.
July 2022 - Self-Service Password Reset
If you, as a staff member, were signed up for the password recovery service at myPassword.humber.ca, you will want to change your bookmark! As of August 1, 2022, passwords can be reset by visiting myAccount.humber.ca. You don't need to set anything up as all staff are already enrolled through Humber's Multi-Factor Authentication process.
June 2022 - Video Tutorials on Transferring H-Drive
Whether you're staff or student, we have a video tutorial that will help you transfer your H-Drive files before the decommission date of June 29, 2022.
Staff
Student
May 2022 - Meet the Meeting Owl!
Information Technology Services is excited to offer Meeting Owl Pro training and coaching sessions for Humber staff and faculty.
The Meeting Owl Pro is an all-in-one, 360-degree camera, mic, and speaker making it the perfect tool for collaborative hybrid teams. In these sessions you’ll learn about the Meeting Owl’s core features, best practices and how to run flawless hybrid team meetings with seamless platform integration. Book your session today! (No longer available)
March 2022 - OneDrive Roadshow!
June 29, 2022, the H-Drive will be de-commissioned. Departmental training will be available to help clients transfer their files over to their OneDrive space.
December 2021 - Humber Hybrid Video Series!
Flexible work started with COVID-19 but will likely be part of Humber's future. Learn some tips and tricks on being successful at work with this new series of videos. Want to learn more? Visit the HROE website for their Hybrid Work Training series.
September 2021 - ONECard is Launched!
ONECard will be your official identification and it will grant you access to campus services easily and immediately. You can also use it as a payment method to purchase products and services on-campus.
August 2021 - New Platform for Access to College Apps
Starting Fall 2021, students will now access all cloud apps at MyApps.humber.ca.
June 2021 - Expansion of Microsoft Virtual Training Sessions
ITS now has bi-monthly virtual training session with Microsoft on various topics. Watch the Communique for upcoming dates.
April 2021 - Expansion of 1:1 Virtual Coaching
New to the roster for 2021, you can get virtual coaching for OneNote, Planner, and Forms. Sign up today!
January 2021 - Orientation Video for New Students
This 10 minute video will give new students an overview of some of the services ITS offers. Watch the video.
January 2021 - New Microsoft 365 apps available for Students!
Additional Microsoft 365 apps are now available to students. Forms, Planner, Stream, Sway, To-Do, and Whiteboard are now also accessible to active students.
September 23, 2020 - LinkedIn Learning
Humber staff and student: We are pleased to announce the LinkedIn Learning platform has been renewed and can be accessed through humber.ca/linkedinlearning.
September 1, 2020 - Microsoft 365 now available for Students!
Microsoft 365 (which includes Office 365) is now available by simply signing in with your Humber username and password at humber.ca/microsoft365. Read more about this exciting opportunity on our software page. Get every question answered on our FAQ document.
August 22, 2020 - Fall 2020 AppStream Applications have been updated
The AppStream applications for fall 2020 have been released and are available at its.humber.ca/appstream.
August 20, 2020 - Campus Compass Available at Lakeshore Campus 
Humber Campus Compass is a wayfinding app developed to help students and guests discover Humber and Guelph-Humber services, faculties, departments, spaces and amenities at North and Lakeshore Campuses while providing accessible options for people with disabilities. Whether you need to find a classroom on your first day, or find a vending machine close by, the app will get you there. Campus Compass is a user-friendly, real-time, location-aware, secure, mobile, turn-by-turn navigation app that will help ease the navigation of the built environment at Humber.
Download the latest version of the app from the Google Play Store (for Android devices) or the iOS App Store (for Apple devices):
Android: https://play.google.com/store/apps/details?id=ca.humber.campus
Apple: https://apps.apple.com/ca/app/humber-campus-compass/id147502441
August 17, 2020 - QR Code Scanning for Urgent In-Classroom AV Technical Support
Information Technology Services is excited to introduce QR code scanning for in-classroom technical support. Using your mobile device camera and photo app, Faculty can now scan QR codes (located on or near the lectern) for a quicker more efficient AV technical support experience. With a simple scan, faculty can report an issue and a technician is immediately dispatched. Use your mobile device camera to scan the QR Code or visit humber.ca/avsupport.
August 13, 2020 - Humber's Dell Portal Page
Humber has teamed up with Dell Canada to provide staff (and students) the opportunity to purchase a Dell computer at Humber's academic pricing. Customizable warranty and support options are available, and all orders are shipped free to the address of your choice. Order yours on Humber's Dell Portal Page.
July 22, 2020 - Security Awareness Training
The IT security team conducted another phishing simulation. This phishing simulation, which impersonated Adobe, was recognized as suspicious by a majority of individuals and many reported it to us. We would like to acknowledge those that have completed the training, are reporting suspicious emails utilizing the Phish Alert Button(PAB), and are helping Humber become more resistant to these types of attacks.
As we continue to strengthen our defences against phishing, we would like to encourage you to report suspicious emails utilizing the Phish Alert Button (PAB). By utilizing the PAB, Humber will gain valuable insight into the type, frequency and patterns of real world attacks, and armed with this information, further improve our security posture. For more information on utilizing the Phish Alert Button, please refer to our quick reference guide at https://its.humber.ca/sites/default/files/guides/PAB.pdf.
In addition to our phishing simulations, we would like to remind everyone of our growing selection of training modules, of which include simple ways in identifying these types of attacks. We would like to encourage all employees to review this material and provide feedback to help us improve the effectiveness of this training. To access the IT security awareness training portal, please visit https://its.humber.ca/awarenesstraining.
July 2, 2020 - Multi-factor Authentication QRG
Roll-out of the Multi-factor Authentication for O365 is coming to all departments soon. The Quick Reference Guide is available to help you download the app for your smartphone prior to the release.
June 3, 2020 - Security Awareness Training
Cybercrime continues to pose serious risk to Humber’s ability to provide secure and reliable services to our community. Hackers are evolving and becoming more sophisticated at tricking people into clicking on fraudulent links or opening malicious attachments. This type of attack, commonly known as phishing, not only poses serious risk to Humber’s security (financial, operational and reputational integrity), it can also impact you personally. Because of this, Humber College has determined that security awareness training is required to bolster our community’s immunity to these types of attacks. Our hope is that by providing training to our employees we can empower you as our last line of defence. This training is targeted towards Full-time employees only.
Please feel free to click on the link to start your training: https://training.knowbe4.com/auth/saml/976140930bf42
June 1, 2020 - Ruth Butlin joins Humber
Ruth Butlin joins Humber as Director, Enterprise Applications. Meet Ruth virtually on the its.humber.ca leadership page.
May 15, 2020 - 1:1 Virtual Coaching!
Request e-form here
New! Submit a request for 1:1 Virtual Coaching
Would you like to learn more about Humber's virtual collaboration & engagement tools? Please use this e-form to request a personalized training session. Please submit one e-form per training request.