Add a Shared Mailbox to Outlook

Adding a shared mailbox to your Outlook profile provides quick-and-easy access to group resources. 
Did you know you can access shared mailboxes online? 

Log into Microsoft 365 and navigate to the mail section. Click your user icon (upper right) and select the Open Another Mailbox option. Enter the name of the mailbox and click the Open button.

Adding Shared Mailbox

Expand your Outlook profile to include a shared mailbox to which you have been granted access: 

1. Select the File tab.
2. Click on Account Settings and select Account Settings.
3. Select your Humber address and then click the Change button.
4. Click the More Settings button.
5. Select the Advanced tab and then click the Add button.
6. Key the shared account’s name and click the OK button.
7. Click on Apply, then click OK, and then click the Next button.
8. Click the Finish button to add the shared mailbox. 

Tip: You must have access to a shared mailbox in order to add it to your Outlook profile. Please see the mailbox’s owner for the appropriate access rights and privileges. If you have only recently been granted access to a shared mailbox, it may take a short while before it can be added to your profile. You may need to restart Outlook to see a newly added mailbox.