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We are Information Technology Services and we support students and staff in the journey of discovery

We are Information Technology Services and we transform Client ideas into results

We are Information Technology Services and we enhance business processes and enable better decision making through improved outcome measurement

We are Information Technology Services and we deliver integrated technology solutions to improve collaboration and communication across the Humber community

We are Information Technology Services and we leverage technology to enable student engagement and success

Access Your Key Services

Information Technology Services supports Humber students and employees through the delivery of integrated technology solutions.

Students
Employees
Visitors

Copy/Print/Scan/Fax

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Equipment Rental

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File Storage

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Network Access & Security

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Open Access Learning Spaces

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Services for Students

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Equipment Rental

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File Storage

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Network Access & Security

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Email & Calendaring

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Audio, Visual, and Web Conferencing

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Services for Employees

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Digital Signage & Wayfinding

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Event Production

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Network Access & Security

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Services for Visitors

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Drop-In Support

Monday to Friday: 7:30 a.m. - 7:30 p.m.

Location

Tech Zone – H109 (North)
Monday to Friday: 7:30 a.m. - 7:30 p.m.

A212 (Lakeshore)
Monday to Friday: 7:30 a.m. - 7:30 p.m.

International Graduate School (IGS)
59 Hayden Street, 5th floor
Monday to Friday: 7:30 a.m. - 4:30 p.m.

Service Status

Hooray! Everything is up and running!

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CALENDAR OF EVENTS

Stay up to date on service updates, workshops, events, and lunch 'n learns. Plan your activities and be prepared for future maintenance schedules. Never be interrupted by a planned maintenance night!

May 2023

Critical Dates

There are currently no critical dates. Check the calendar to view all upcoming events.

Quick Reference Guides

Get Help With Our

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Humber TV

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Bits & Bytes

Windows 7 Support is Ending

If you are still running Windows 7 on your Humber computer contact the Support Centre.

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How to Spot a Phishing Scam

What does a phishing e-mail look like? Review the example below to see the characteristics of a phishing scam disguised to look like a legitimate e-mail.

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Loose Lips Sink Ships

Sharing too much information over social media puts you at risk for fraud and identity theft. Review the privacy settings on your social media accounts regularly.

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Important Notice: Health Canada Warns of Safety Hazards with Several Uncertified USB Chargers

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Pirates Have No Shame

Never leave a computing device unattended. Do not check devices as luggage when travelling. And do not leave computing devices in lockers or in vehicles.

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Pirates Bury their Treasure for a Reason

Personal data and information, like the kind found on smartphones and tablets, are what pirates looking to steal your identity value most.

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Do Not Fall for the Honeytrap

Think Before You Click! Never give away your password, reveal personal information, or install unsolicited software.

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Beware of Cursed Software

Software that looks legitimate could, in fact, be malware designed to hijack your computer, steal your identity, and/or expose your data.

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Subscribe to Reset Your Own Password

Subscribe to Humber' s self-service password management tool (it is quick and easy) to be able to reset your own password.

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PATCHES are not Just for PIRATES Anymore

Patching your operating system and applications with the latest updates is critical to keeping your computing deices and data safe.

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Frequently Asked Questions

How Do I Access Technical Services?

A friendly Client Support Analyst is waiting to help you with almost any technical assistance you need. You can get connected with the I.T. Support Centre at 416.675.6622 X8888 or via a web chat by visiting humber.ca/techtalk.

Our drop-in support locations are:

Tech Zone – H109 (North)
Monday to Friday: 7:30 a.m. - 7:30 p.m.

A212 (Lakeshore)
Monday to Friday: 7:30 a.m. - 7:30 p.m.

International Graduate School (IGS)
59 Hayden Street, 5th floor
Monday to Friday: 7:30 a.m. - 4:30 p.m.

What is My Username and Password?

Your username was created as soon as you accepted your admission or employment at Humber College . Generally speaking, it is in the format 'n' followed by 8 digits (n12345678), but could be 4 letters/4 numbers (abcd1234), or simply your last name and part of your first name (smithj). If you have forgotten your username, please contact the I.T. Support Centre at 416.675.6622 X8888, supportcentre@humber.ca, or humber.ca/techtalk.

Your password was generated at the same time, and is made up of uppercase, lowercase, numbers, and special characters . It was emailed to you at the email address Humber College has on record. If you have forgotten your password, navigate to myAccount.humber.ca, simply visit the website and click on 'Forgot Password'. If you have not subscribed, please contact the I.T. Support Centre at 416.675.6622 X8888, supportcentre@humber.ca, or humber.ca/techtalk.

How Can I Get My Password Reset?

Your password was generated as soon as you accepted your admission or employment, has uppercase, lowercase, numbers, and special characters, and was emailed to you at the email address Humber College has on record. If you have forgotten your password, and have subscribed at myAccount.humber.ca, simply visit the website and click on 'Forgot Password'. If you have not subscribed, please contact the I.T. Support Centre at 416.675.6622 X8888, supportcentre@humber.ca, or humber.ca/techtalk.

Where Should I Store My Data Files?

Students and Staff both have access to 1 TB of OneDrive space on which to store their data files. Files are secure and can be accessed anywhere, anytime, anyhow by visiting h umber.ca/microsoft365 and logging in with your Humber credentials (the same username and password students use for access to myHumber, Blackboard, or for staff, your Humber email account). Click on the OneDrive icon to access your storage.

How Do I Connect to the Wireless Network?

myWi-Fi@Humber is a secure, high-speed, wireless Internet solution available across all Humber campuses (but not Guelph-Humber) for use by Humber and Guelph-Humber students, employees, suppliers, and guests.

If you know your username and password, choose myWifi@Humber as your network connection, enter your credentials, and connect.

For step-by-step instructions for various devices, please download the myWi-Fi@Humber Quick Reference Guide.

Where Do I Download Work-At-Home Software?

Students:

Select software from Microsoft is available for students to download for use on a personal computing device at no cost. An active HMail account is required. Titles include Windows (Upgrade), Office Professional, and Office for Mac. Look for the “Work-at-home” link on our Web site. Limit of one copy of each title per student.

Employees:

Select software from Microsoft is available for employees to download for use on a personal computing device at a small cost. An active Humber College email account is required. Titles include Windows (Upgrade), Office Professional, and Office for Mac. Look for the “Work-at-home” link on our Web site. Limit of one copy of each title per employee.

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