Getting Started
Multi-factor authentication (MFA) is a process where you are challenged for an additional form of identification, such as a code sent to your phone, before being granted access to log onto a Humber web page. If you only use a password to authenticate, it leaves the possibility of a hack more likely, as some passwords are not very secure, or can be compromised. Using multi-factor authentication increases security since it will be harder for a hacker to compromise a password AND a mobile device. As of early 2023, MFA will be/is mandatory for students, and it has been mandatory for staff since July 2020.
Please Note: You will need your computer AND your mobile device.
Setting up MFA
On your computer or laptop, launch a browser and navigate to MyAccount. You will be directed to the Humber login page. Enter your username@humber.ca and click Next. Enter your password and click Sign in. You will then see a page indicating that more information is required. Click Next.
Please Note: Do not close this window as you will be returning to it after downloading the Microsoft
Authenticator app.
Downloading the App on your Phone or Mobile Device
- Go to the App Store or Google Play and search for ‘Microsoft Authenticator’. Install the app (the icon is a blue lock). You will return to this window after you have finished installing the mobile app.
- Open the mobile app and if prompted, allow for Authenticator to send you notifications. The window to Add Account should then open (Android users will have to go through a number of screens to get to this specific window). Click Add Account and the window asking what kind of account you are adding should appear. Select Work or School Account.
- If prompted, allow the app to access your camera, as you will need to scan the QR code to add a new
account. Click Next twice on the computer window – the QR code should be ready to scan. Once you
have scanned the QR code, the authenticator app on your mobile should successfully add your account
without requiring and additional information from you. Click Next on the computer window and then
check your mobile and click Approve. The computer window will acknowledge the approval. Select
Next.
Please Note: If the QR code reader on your phone can’t read the code, you can select the Can’t scan the QR code link and manually enter the code and URL into the Microsoft Authenticator app.
Finish Setting up on Computer
- On the computer, choose the country, and enter your mobile phone number. Click Next*.
- A 6-digit code will be sent to your mobile. Enter that code on the computer and click Next.
- A 6-digit code will be sent to your mobile. Enter that code on the computer and click Next.
- Success! You will see a window informing you that you have successfully set up your security information. You will also see your phone and default information. Click Done to continue signing in.
* if you don’t see the window immediately you can click on the link ‘I want to set up a different method’ and choose ‘Phone’ from the drop down list.
Logging into Apps that Require MFA
If you are logging onto an application that uses MFA on your computer or phone, a window will appear asking for you to approve the sign in request. A notification will be sent to your phone. Open the Microsoft Authenticator app and approve the request.
Please note: MFA will only be required when you are accessing your Humber Outlook account offcampus.
Changing your Notification Method
If you want to change your notification method, visit https://myaccount.humber.ca. Click on Security Info, located on the left-hand menu. Select the Change link next to the Default sign-in method (at the top of the page). A drop-down box will appear with the options. Click on the method you want your default to be and select Confirm.
Updating Your Settings
If you need to update your information, visit https://myaccount.humber.ca. Click on Security Info, located on the lefthand menu. Select Change in the Phone area and update your mobile information. You will be sent a code to your phone to verify your identity.